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Collaborative innovation

On the 17th of June Mozilla launched Firefox 3, the latest iteration of their cross-platform internet browser. It’s the culmination of 10 years work by “a global community of people who believe that openness, innovation, and opportunity are key to the continued health of the Internet”. The company lauds the fact that thousands of individuals from around the globe contributed to the innovations contained within Firefox.

On that day alone the new Firefox was downloaded over 8 million times. Even before launch the browser had an estimated 15-18 per cent of the web browser market. Internet Explorer remains a dominant leader, but Firefox is a respectable second, beating Apple’s Safari browser which holds just a few per cent. Even if Safari catches Firefox, many of the innovations contained within Apple’s browser come from collaborative, open source software. And open source software is not just in web browsers - it’s a part of major operating systems, professional and consumer software applications, and website technologies. The collaborative approach to creating innovative software is no fad - it’s challenging and changing the computer software industry.

In many ways open source software is a showcase example of collaborative innovation. An open approach to the development of new ideas provides a diverse knowledge pool, which when organised effectively and underpinned with strong communication, has the potential to make disruptive, creative and innovate products and services.

That is the opportunity. And it’s becoming so compelling that the business world is beginning to ‘swarm’ around the concept of collaborative innovation.

Swarming - an increasingly used model of ‘collaboration beyond the organisation’ - injects mass participation into businesses. MIT Sloan Management Review defines the three principles that should govern a swarm business: it must ‘gain power by giving it away’, ’share with the swarm’, and ‘concentrate on the swarm, not on making money’. A focus on sharing, integrity and community offers the potential to generate new ideas and innovations, and create successful businesses along the way. “Now collaborative innovation is being extended from the realm of idea generation and product development to the very essence of doing business”, say the authors from MIT Sloan.

The importance of this model is the recognition that collaborative innovation demands a certain level of responsibility and integrity from stakeholders. If collaborative innovation evolves upon open principles akin to those of swarming, there should be universal opportunity. The creative individual could obtain invaluable resources usually reserved for much bigger fish, or showcase their talents with a view to developing employment or new business opportunities. And businesses large or small could take value from a wider and more diverse pool of knowledge, talent and ideas - in order to improve their innovation process.

With open innovation as the primary goal, and self-interest a close second, creative individuals and businesses can collectively benefit from the collaborative approach. Should the balance swing too far from give to take, the spirit of collaborative innovation may quickly fade away. That makes collaborative innovation something to be used, but also respected.

Read - The business case for innovation

Investment finance and the economic climate

Until recently the prospect of economic downturn was little more than speculation. GDP rose last quarter and employment continues to grow. But looking forward, the outlook is worsening: figures from the International Monetary Fund do not predict a recession, but its UK economic growth forecast of 1.9 per cent for 2008 and 2009 is the lowest since the early ‘90s. In light of such gloom, growth-hungry business owners might wonder what the future holds, and so might investors.

Anticipation of tougher times ahead could spur businesses into seeking investment sooner rather than later. They may feel pressured into securing investment deals before the tide goes out, or anxious to secure finance to weather potentially turbulent times ahead. Credit problems - making it more difficult and costly to borrow - may also lead more businesses towards considering investment finance as a viable option. In the face of a more competitive landscape, businesses might find themselves working much harder to find and negotiate satisfactory investment deals.

Reduced confidence in the wider economic climate does not necessarily equate to less confidence - or less money - from investors. Low-value sources of finance such as friends and family funding may dwindle as individuals shy away from high-risk investments. But managed sources of finance - such as Business Angels and Venture Capital - are less likely to be deterred by economic downturns. Just like any other business they aim to make money, whatever the climate. If anything, an economic downturn could to play to investors’ advantage. They may need to pick and choose more wisely, seeking investments in ‘recession-proof’ markets, or work harder to negotiate better deals. But investors know how to secure good investments in good businesses, so turbulent times may represent less of headache and more of an opportunity to grab a bargain.

At what cost businesses find finance is therefore a crucial question. Just because they can, investors will question business models, critique business plans and more than ever make businesses work harder for investment deals. When seeking investment finance, evaluating current and projected business performance and value are crucial tasks for business owners, even more so during uncertain economic times. Businesses must be sure of their own value - being realistic but confident. It may be easier to settle for less during uneasy and competitive times, but a sense of realism and confidence in current and projected value ensures a strong negotiating point for businesses looking to broker strong deals.

The marketplace a business operates in - and its business model - are two additional factors affecting the perceived value of a company during uncertain economic conditions. Some marketplaces are less susceptible to economic turbulence, such as reductions in consumer spending or rising operating costs. Recession vulnerable business will clearly struggle in times of economic certainty - but businesses operating in ‘recession-proof’ markets could actually become more compelling investments.

Talking about specific markets and business models at a recent Business Link jointly-sponsored event entitled ‘Access to Media Finance’, several investors commented on how a recession could impact investment decisions. Investors reiterated the feeling that valuations might need to be reconsidered, but that ‘more disruptive’ business models are likely to remain strong despite economic fears. The general feeling was that:

“Disruptive businesses are recession proof. Something that’s really going to change the way markets work; the velocity may be a little slower, it may be a little harder to get the cash upfront, but if you’re literally changing the way business is done, it will work in a recession as well as in a big time.”
Alex Hoye, Go-Industry and Seedcamp

So, what could an economic downturn really mean for investors and business owners seeking investment? Investors are likely to seize on the opportunity to challenge company valuations and focus on securing investments in so-called ‘recession-proof’ businesses. They will work a more competitive environment to their advantage, ensuring investment deals are sound and future-proof. As a result, business owners will need to work and fight harder for good investment deals; work harder to justify their value and potential, and fight to ensure that they don’t under-sell themselves because of negative economic conditions.

But remember: investors - whatever the economic climate - are looking for good entrepreneurs with good business models. Even though more disruptive or recession-proof businesses may be more desirable, it does not mean that those falling outside that picture will be left in the cold:

“When the tide goes out, it thins the ranks and really focusses on good entrepreneurs with good business models.”
Alex Hoye, Go-Industry and Seedcamp

Fundamentally, talk of an economic slowdown does nothing more than make this observation more true. Good people running good businesses are going to survive less than favourable economic conditions - and they are going to find the investment they need. The landscape may be more competitive, but that just means business owners will need to fight harder for investment. Confidence (not arrogance) is key: being sure about valuations and performance metrics is vital. Even more so than usual.

The process of getting ‘investment ready’ is more important now than ever. The marketplace for investment finance is still there, but with uncertain economic times ahead, it is likely to become lean and mean - it’s up to you to lay the groundwork that ensures that your business, your proposition, and your potential are so strong that they don’t get left in the cold. The tide may go out, but as one investor put it: that just serves to indicate who remembered to wear their swimmers. In other words, be prepared.

More info - Getting investment ready

More info - Top 3 investor wants

Top 3 investor wants

1. Growth potential and profit

Investors want to invest in businesses which turn over substantial profits and grow significantly in value. They want a regular share of said profits, and eventually, want to exit the business by selling their shares at the most profitable moment.

Business owners looking for investment must deliver not just excellent business performance, but explicit evidence of it. Business plans must showcase past performance, illustrate future profit projections, and demonstrate how growth translates into increased business value.

It is generally not enough to walk through an investor’s door with a unique idea, disruptive business model or vague promise of future success.

An investor’s job is to manage risk and reward. They do this by demanding realistic, tangible and measurable evidence that their investment is going to offer long-term, profitable returns.

In short: they want to see strength in numbers.

2. Strong management

Investors want to invest in great people, not just great businesses. Strong management is what delivers strong business performance, maximises profit, and ensures the potential value of a business is fully realised.

Management teams must show unrivalled motivation, courage, creativity and persistence. They must illustrate to investors how their ideas, capabilities and skills translate into added-value, and deliver consistently strong business performance.

Talking at a Business Link jointly-sponsored event on investment finance, Patrick Bradley from investment group Ingenious Media observed that “what investors are increasingly understanding is that size of investment you make doesn’t necessarily have a correlation to the amount you get out the other end. It’s really whether you believe the people sitting in front of you 1) have an excellent idea, 2) have the right blend of management capabilities, and 3) most importantly, have the ability to execute the idea.”

In other words: a great idea is one thing, a pile of cash is quite another - but crucially, it’s the people steering the direction of these two things that adds the most value to a business proposition.

In short: investors manage risk by putting their money in safe hands.

3. Market opportunities

Investors want to invest in genuine, significant and achievable market opportunities. They want businesses that can capitalise on their investment by seizing said market opportunities more effectively than competitors.

Businesses looking for investment must identify and assess market opportunities and clearly outline their nature, size and potential. What is the market opportunity? How fast is the market growing? Do you have a sustainable and/or unique competitive advantage over competitors? Are there additional, future monetisation opportunities in the market? What makes your company and management team more capable of seizing on the market opportunity than others?

Painting a clear picture of your business’s market opportunities puts your position into context for the investor. For example, if your addressable market is small, an investor may wonder how their investment can increase your potential. Back that scene up with evidence of future monetisation opportunities in the marketplace, and your market opportunity becomes much clearer.

Often investors don’t have intricate knowledge of markets. It’s your job know your market opportunities and make them transparently clear to investors.

In short: turn your vision into theirs.

Getting investment ready

Investors want investment ready businesses that understand the investment journey and are ready and prepared for it.

More info - Getting investment ready

Tool - Assess your finance readiness

Getting investment ready

Attracting investment finance and managing your investment journey are important and unique undertakings that require adequate and precise preparation. Here are a few tips and questions to get you started…

Know yourself

Investors are primarily concerned with profiting in the growth and success of your business. If growth and profit are also your key objectives, how do you feel about the prospect of sharing your hard earned rewards? Remember: businesses often grow organically without outside investment; it may be a slower journey, but you’ll remain in control of your business, and its profits too.

  • Given that an investor will own a part of your business, are you satisfied that a smaller share of a potentially larger/faster growing business is what you really want?
  • Are you prepared to be accountable for your actions and results to a board of directors?
  • Are you prepared to lose some independence?

Questions courtesy of: SWAIN Investment Ready Guide

At a recent Business Link jointly-sponsored event talking about investment finance, the investor relationship was described as “marriage without the possibility of divorce” and “easy when it works”. If you are absolutely sure that an investment relationship is right for your business, the next step is to make sure your marriage is as easy as it is everlasting…

Know your potential investor

Knowing your potential investor is a crucial precursor to finding the right one. And it’s vital for opening up effective, constructive dialogue from the word go.

To get started, make a shortlist of ‘ideal’ investors. Take a look at their websites and try to gauge their likely level of interest in your marketplace and proposition. Evaluate their motives, their previous investments, track record, the quality of their people, the deepness of their pockets, or simply peruse any other information you can find. Investors may also volunteer a wealth of information on their websites about what they expect from businesses approaching them for investment, so take note.

Profiling investors is an invaluable process which could help tailor your business plan, presentations, pitches, and overall approach to meetings and negotiations. It could also offer a more strategic insight to assist your own selection and evaluation process. Remember: the process of knowing your investor is as much about vetting them for suitability and compatibility with you, as it is about moulding yourself into the perfect fit for them.

  • Have you established what characteristics, attributes and skills you require from an investor?
  • How experienced at investing in SME’s is the investor?
  • How will you orchestrate interest from more than one investor?
  • How will you evaluate any investment offers you receive?
  • Have you calculated the IRR, which will be available to an investor?
  • What controls are you proposing (at all levels)?
  • Have you considered that the investor might require a seat on the Board?

Questions courtesy of: SWAIN Investment Ready Guide

Evaluate your attractiveness

Your attractiveness for investment will be assessed based on factors such as: your business’s past and current performance, unique selling point, projections for future growth and profitability, the strength of your management team, the nature of your business model, your market opportunity, and where you sit competitively within that marketplace.

How many of the following qualities apply to you?

  • The management team is strong and experienced
  • The company enjoys defendable strategic assets
  • There is a strong USP
  • The company is selling into a growth sector
  • The business is scalable, commercial and realistic
  • Market demand is well researched and demonstrable
  • The business is already generating revenues
  • The business model produces high profitability and strong cash generation
  • The shareholding directors are committed to a well researched and credible exit strategy
  • A strong value proposition is available to customers

Questions courtesy of: SWAIN Investment Ready Guide

Write a relevant business plan

The most critical step in getting investment ready is the preparation of a suitable business plan. It emphasises the strength of your opportunity, it outlines your past, current and projected business performance, and emphasises the value of your business, its products, services, and people.

The business plan sits at the heart of your entire investment proposition. Make sure it’s tailored to include the information investors expect to see (you can find sample formats online  or by seeking further advice). Above all: make sure its ‘whole’ paints a clear and compelling vision of your business, its plans and opportunities.

A. Have you completed your business plan?

B. Have you based the plan on a recommended layout?

C. Does it have the following qualities?

  • Not more than 20-25 pages long
  • Includes clear financial projections, with monthly profit and loss, cash flow and balance sheets for the first two years
  • Contains an executive summary of not more than two pages

D. Is the plan clear on the following key areas?

  • The description of what the business does
  • How much finance is needed and for what purpose
  • The ‘value proposition’ to customers
  • The route to market
  • The market demand (supported by market research)
  • How competitive advantage will be maintained

Questions courtesy of: SWAIN Investment Ready Guide

Time it right

Here’s a quick sound-bite from someone who’s been through the investment journey before:

“Raise cash when you don’t need it. It’s a lot more difficult when you’re desperate.”

Ryan Notz, buildersite.com

This comment makes two pertinent observations. First and foremost, it points out that businesses should raise investment in advance of their actual need. Investors are likely to spot desperation, significantly weakening your bargaining position. Second, it supports the argument for effective planning of your investment journey. Take the right steps towards getting investment ready, and you are less likely to find yourself in a rush to find investment.

But remember: don’t let your eagerness not to appear desperate make you feel, well, desperate. Revisit the tips and questions raised in this guide. Know yourself, know your investor, know your worth, and know your business plan. These things should help you determine when the time is right.

Don’t do it alone

You may feel swamped by the magnitude of the task, especially when you begin to negotiate deals and face complex legal or tax issues.

Don’t do it alone: use the framework of colleagues, peers, advisers and professionals that exist around you to get the right kind of help - to make sure you get it right.

More info

For more information on the investment ready process, read the SWAIN Investment Ready Guide or contact Business Link on 0845 600 9966.